The strategy most frequently attributed to Chanakya is that of Saama, Dana, Danda, Bheda. This four point strategy however precedes Chanakya and was frequently used in ancient world by Greeks, Romans and Indians alike. The strategy is progressive in the use of force to attain the results and is the unwritten rule of negotiation for modern business, office politics and matters of state.
The four principles outlined in the strategy are:
The combination of tools to be used depends upon identifying the type of opposition or the motivations of the person fomenting the trouble. For example, if there is a genuine misunderstanding between the members of the board then Saama alone is sufficient. Unrest by employees for increasing wages will require both Saama and Dana. If there is an insurgency, then Danda should be the first step, Saama can be considered later.
PRACTICAL APPLICATION:
Ramesh Sharma (name changed) is the proprietor of a large shoe manufacturing firm in Maharashtra. He has run his business amicably for a period of over 10 years without any strike or unrest. All of a sudden in the middle of year 2001 he encounters a sudden and aggressive unrest.
In the month of September, workers suddenly go on strike and ask for a pay hike. He quickly responds to this unrest; he calls the leaders of unrest to listen to their demands (Saama). He then addresses a general staff meeting and reminds that the workers have received a genuine hike of 6-8 % every year ever since the start of business. In order to pacify them he also promises a 10 % Diwali Bonus (Dana).
Three days later the unrest resurfaces. This time workers are complaining of a water cooler that has stopped working. He understands that the water cooler is a primary requirement for anyone working in the hot summer. He instantly gets the water cooler fixed and praises the workers for their physical prowess and ability to work in the hot summer (Saama).
About a week later, a supervisor is beaten up by the workers. The reason – The supervisor had asked workers to work overtime. Now Ramesh is alarmed, in past his workers had worked overtime without any complains. A sudden chorus for a hike, a complain to repair water cooler and then beating of supervisor all point towards some malcontent.
Ramesh calls all his supervisors and asks them to objectively evaluate the intentions of Samir Khan (The newly elected leader of the workers union). He also assigns one of his old loyalist Rajendra Kaka to spy on Samir (Use of Intelligence and Espionage).
Five days of spying on Samir Khan reveals that he has been secretly receiving payments from a manager of a rival business group. The report prepared by group of supervisors also points to some sudden change in behavior of Samir.
Next day Samir’s 13 year old son along with his wife are picked up and severely beaten. Simultaneously Samir is fired from his job along with seven of his loyalist on account of misbehaving with supervisor (Danda). Sharad (another leader of workers union) is promoted as well as transferred to head office in Mumbai. This is done to send him away so that he cannot lead any future unrest (Bheda). To contain any further unrest the 10% Diwali Bonus (which is more than two months away) is replaced by an immediate bonus of 25% (Dana).
What followed is a period of peace for four years.
INFERENCE:
The above is a perfect example of the use of the Four Point Strategy and Ramesh is a perfect example of a modern day Chanakya – a man of refinement who is otherwise capable of arm twisting.
Ramesh initially tries to resolve the problem by listening to and praising the employees, he also tries to pacify them by giving a Diwali bonus. But on encountering the fact that trouble is being fomented from outside, he resorts to brute force. The beating up of Samir’s teenage son and his wife is a form of psychological warfare – striking Samir where he is most vulnerable – breaking his will to fight any further. Termination of Samir and his loyalist is a warning for others. Promotion and transfer of Sharad is a cautionary action against any further unrest and an immediate bonus of 25 % is a bribe/ gift for others to remain quite.
The four principles outlined in the strategy are:
- Saama: The process of Conciliation.
- Dana: The process of Placating with gifts and Bribe.
- Bheda: The process of dividing and Sowing Dissension.
- Danda: The use of Force and Brutality to Crush the Enemy.
The combination of tools to be used depends upon identifying the type of opposition or the motivations of the person fomenting the trouble. For example, if there is a genuine misunderstanding between the members of the board then Saama alone is sufficient. Unrest by employees for increasing wages will require both Saama and Dana. If there is an insurgency, then Danda should be the first step, Saama can be considered later.
PRACTICAL APPLICATION:
Ramesh Sharma (name changed) is the proprietor of a large shoe manufacturing firm in Maharashtra. He has run his business amicably for a period of over 10 years without any strike or unrest. All of a sudden in the middle of year 2001 he encounters a sudden and aggressive unrest.
In the month of September, workers suddenly go on strike and ask for a pay hike. He quickly responds to this unrest; he calls the leaders of unrest to listen to their demands (Saama). He then addresses a general staff meeting and reminds that the workers have received a genuine hike of 6-8 % every year ever since the start of business. In order to pacify them he also promises a 10 % Diwali Bonus (Dana).
Three days later the unrest resurfaces. This time workers are complaining of a water cooler that has stopped working. He understands that the water cooler is a primary requirement for anyone working in the hot summer. He instantly gets the water cooler fixed and praises the workers for their physical prowess and ability to work in the hot summer (Saama).
About a week later, a supervisor is beaten up by the workers. The reason – The supervisor had asked workers to work overtime. Now Ramesh is alarmed, in past his workers had worked overtime without any complains. A sudden chorus for a hike, a complain to repair water cooler and then beating of supervisor all point towards some malcontent.
Ramesh calls all his supervisors and asks them to objectively evaluate the intentions of Samir Khan (The newly elected leader of the workers union). He also assigns one of his old loyalist Rajendra Kaka to spy on Samir (Use of Intelligence and Espionage).
Five days of spying on Samir Khan reveals that he has been secretly receiving payments from a manager of a rival business group. The report prepared by group of supervisors also points to some sudden change in behavior of Samir.
Next day Samir’s 13 year old son along with his wife are picked up and severely beaten. Simultaneously Samir is fired from his job along with seven of his loyalist on account of misbehaving with supervisor (Danda). Sharad (another leader of workers union) is promoted as well as transferred to head office in Mumbai. This is done to send him away so that he cannot lead any future unrest (Bheda). To contain any further unrest the 10% Diwali Bonus (which is more than two months away) is replaced by an immediate bonus of 25% (Dana).
What followed is a period of peace for four years.
INFERENCE:
The above is a perfect example of the use of the Four Point Strategy and Ramesh is a perfect example of a modern day Chanakya – a man of refinement who is otherwise capable of arm twisting.
Ramesh initially tries to resolve the problem by listening to and praising the employees, he also tries to pacify them by giving a Diwali bonus. But on encountering the fact that trouble is being fomented from outside, he resorts to brute force. The beating up of Samir’s teenage son and his wife is a form of psychological warfare – striking Samir where he is most vulnerable – breaking his will to fight any further. Termination of Samir and his loyalist is a warning for others. Promotion and transfer of Sharad is a cautionary action against any further unrest and an immediate bonus of 25 % is a bribe/ gift for others to remain quite.
CAVEATS:
- Saama, Dana, Danda, Bheda is the strategy to deal with dissent from below. It should never be thought of as a strategy to deal with a person / organization which is more powerful. History is full of disasters resulting from use force (Danda) against the more powerful opponent.
- Sowing Dissension (Bheda) can be counterproductive in projects that require teamwork. One must calculate the loss of productivity resulting from a divided team.
- The four point strategy cannot work without Intelligence and Espionage. Vital information collected from intelligence sources should be the basis of a plan of action.
- One has to be cautionary in the use of force (Danda). In an era of Human rights and Social Activism, it is difficult to get away with brazen use of force. One must avoid use of assassins and the use of goons for bullying should be minimal. Further, Physical violence should be used as a psychological weapon to bring opponents to the discussion table (Danda followed by Saama).